Training & Onboarding

Empower. Educate. Scale with Confidence.

Training and onboarding can be overwhelming—whether it’s your team or your customers. We help small business owners design clear, effective programs that get everyone up to speed quickly, reduce confusion, and boost long-term success.

  • A woman with short dark hair smiling at a craft shop, surrounded by colorful handmade items, candies, and stationery.

    Dream it.

  • Two women sitting at a wooden table, looking at a laptop together, with two coffee cups nearby.

    Build it.

  • Barista taking an order from a young woman at a modern coffee shop counter with three customers standing in line, warm ambient lighting, and a minimalist decor.

    Grow it.

  • A man wearing a white shirt and gloves is placing asparagus and a wrapped item into a paper bag.

    Sell it.

Our Training & Onboarding Services

A man presents in front of a conference room with several attendees seated at a large table. The table has laptops and gift bags, and there is a large screen displaying a presentation. The room has a window with vertical blinds and shelves with framed pictures.

Our Training & Onboarding services help you equip your team—and your customers—with the knowledge they need to succeed from day one.

We partner with small business owners to design clear, effective trainings, onboarding programs, and knowledge libraries. Whether you're growing your team or improving customer experience, we create resources that support faster ramp-up, reduce confusion, and promote long-term retention. Your business runs better when everyone’s on the same page.

Custom Content Development

Customer Training & Product Onboarding

Internal Training & Onboarding Design

Knowledge Library Development

Custom Content Development

Create SOP-based training materials, video scripts, tutorials, and interactive learning content tailored to your business.

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Barista behind the counter preparing drinks at a coffee shop with menu boards above and various equipment on the counter.

Customer Training & Product Onboarding

Educate customers through welcome sequences, help center content, product walkthroughs, and onboarding documentation.

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A man with gray hair in a gray t-shirt stands in a cluttered workshop with mechanical parts and tools, looking at the camera.

Knowledge Library Development

Organize your training and support materials into a centralized, searchable hub — perfect for internal use or external customer access.

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Internal Training & Onboarding Design

Conduct in-person assessments of your day-to-day operations to uncover hidden inefficiencies or opportunities for improvement.

Empower. Educate. Scale with Confidence.

Choose your Training Series package

$2,999

Create branded, ready-to-use training materials tailored to your team or customers.

Best for: Small teams or startups who need polished training or documentation to support growing teams or educate customers.

  • Includes:

    • Create up to 3 branded, ready-to-use training materials such as documents, slide-decks, guides, tutorials, etc.

    • 1 walkthrough script, if applicable

    • 1 round of revisions

    • PDF + Editable formatting + internal use license

  • Add additional document creation for $899 per item

Knowledge Library Configuration

Training Content Development

$3,999

Organize your internal or customer-facing training into a centralized, searchable hub.

Best for: Companies who want a scalable knowledge base to house SOPs, FAQs, and training materials in one place for either staff or customers.

  • Includes:

    • Organize up to 50 already-created assets (SOPs, guides, tutorials, etc.)

    • Folder/taxonomy structure + access guide

    • Naming conventions and tags

    • Internal user guide

    • Platform setup in system of choice

  • Add 50 additional assets for $999

$4,999

Educate your customers, reduce support requests, and improve retention.

Best for: B2B or SaaS businesses looking to scale their customer onboarding experience and reduce manual support time.

  • Includes:

    • Onboarding process map for 1 product or service

    • Tutorial script + 1 visual or checklist

    • 1 onboarding email sequence

    • Help center article framework or FAQ

    • Feedback loop setup

  • Create training material for $899 per item

Customer Onboarding Plan

$5,999

Build a structured onboarding system that helps new hires hit the ground running.

Best for: Companies adding new team members who want to reduce ramp-up time and ensure consistent onboarding across departments.

  • Includes:

    • Onboarding process map for up to 3 roles

    • Role-specific checklists & timelines

    • Internal onboarding guide

    • Branded welcome documents

  • Create training material for $899 per item

Custom Training & Onboarding Optimization

Internal Staff Onboarding Plan

$150/hr

Best for: Larger Companies or departments in need of custom training and/or onboarding optimization across multiple roles, products, or customers.

  • 10 hour/month minimum

  • No Contract. Cancel Anytime.

  • Includes:

    • Initial company process gap analysis to identify areas of need.

    • Customized optimization based on your company needs. 

Add-On Options

$1,200

Best For: companies seeking expert-led, hands-on instruction to ensure seamless implementation and maximum impact of their training programs.

/ day + travel expenses

Training Delivery

Are you looking to optimize your business?

Let’s have a chat to see out how we can help.

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